ChirplyCallers need an answer while your team is busy
A question about your services or an appointment request can arrive while everyone is already on a job. An agent can handle the parts you have prepared and leave the rest for the team.
- Home services
- Dental & medical
- Law firms
- Salons & spas
- Contractors
An AI receptionist for your business. Give callers a next step.
Use Chirply to answer incoming calls with the business knowledge you provide. Your agent can capture details, take a message, transfer to your team or book an eligible appointment when you enable those actions. Choose its role, test it, then route the calls you want it to handle.
Start 14 days free $0 today · no contract · cancel any time
- Unlimited contacts; provider usage billed separately
- Scale trial access; partner tiers are separate
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$0charged today
14 daysfree, on the top plan
No contractcancel before day 14, never billed
Unlimitedcontacts on every plan
When your team cannot answer, callers still need accurate information and a clear way to reach the right person.
What it is costing you
The problem is not that it is hard.
It is that nobody has the hours, and the cost of skipping it never shows up as a line on any invoice.
A message needs a usable follow-up
Capture the caller's request and callback details in the same workspace your team uses. Message-taking creates a task, so someone can pick up the next step.
Some calls still need a person
Keep complex questions and exceptions with your team. Configure a transfer destination and instructions for unknown answers, then test the handoff before moving your main line.
How it works
Set up once. It runs from then on.
- 1
Teach
Give it the knowledge this role needs
Add current services, hours, policies and FAQs to the Brain, then choose the whole Brain or selected topics for this agent. Document upload and website crawling have different plan requirements; review the plan details below.
- 2
Voice
Pick how it sounds
Choose its language and voice, then hear the saved setup in a test. Real-time streaming is a separate plan capability that must be available and enabled for the agent; provider usage charges are additional.
- 3
Answer
Point your number at it
Route a number directly to the agent, or ring your team first and use the agent if nobody answers. Choose the fallback in that number's settings. An unanswered-call fallback does not itself configure an after-hours schedule.
- 4
Act
Allow the actions you want it to take
Enable message-taking, contact updates or appointment abilities for this agent. Booking needs an active event type, caller details and confirmation; appointments requiring payment use a booking link instead. Custom API tools need their own setup and assignment.
Choose what the agent can do
Match the plan and setup to your calls.
An AI receptionist needs your business knowledge, permission to take actions and a number routed to it. Start with a controlled test, then check the actual task, transfer or appointment before depending on it for customer calls.
- Grow · $77/month
- 1 AI phone agent. Business knowledge and document upload included. Streaming voice is not included. Website crawling is not included.
- Scale · $97/month
- Unlimited AI phone agents. Business knowledge and document upload included. Streaming voice is available to enable. Website crawling is included.
These are current monthly subscription prices. Twilio calling, optional streaming voice and model usage are separate provider costs. Streaming must also be available and enabled for the agent. Compare the full plan details before choosing a renewal plan.
What it can complete during a call
- Capture a message or contact detail
- Enable contact capture and message-taking as needed. A message becomes a task for your team; it does not itself send an email or text.
- Hand a caller to a person
- Choose a transfer number or the online team in the agent's settings. Test what happens if that destination cannot answer; a human handoff depends on that setup and availability.
- Book an eligible appointment
- Enable Find open appointment times and Book appointments, prepare an active event type and collect the caller's email or phone. The agent should confirm the chosen time before booking. Confirmations and appointment automations can run.
- Handle a booking that requires payment
- An appointment that requires payment cannot be completed by the booking tool during the call. Use its booking link instead. Sending that link requires the appropriate messaging permission and provider connection.
What you get
Every piece of this is already live.
These are not roadmap items. Each one is running in production today, described here in the same words the full product catalog uses.
AI phone agents (receptionist)
Never miss another inbound call, at 3am or on a Sunday.
Point any number at an AI agent and it answers, holds a natural conversation, and actually does things — captures the caller's details, takes a message, or warm-transfers to a human.
- Creates and updates the contact record from what the caller says
- Takes a message and files it as a task for the right person
- Warm-transfers to a number or to whoever on your team is online — with take-a-message fallback if nobody picks up
- Leaves your voicemail script after the beep when it hits an answering machine
Real-time voice, not walkie-talkie
It sounds like a person, because it doesn't leave dead air.
Calls stream in real time over a dedicated edge worker instead of waiting for a full reply before speaking. The agent starts talking on its first few words, and you can interrupt it mid-sentence.
- Roughly one second of gap after you stop talking
- Barge-in: talk over it and it stops and listens
- Automatically falls back to the standard flow if anything on the streaming path hiccups — a caller is never dropped
AI Brain knowledge base
Teach it your business once, and every agent knows it.
Organize everything your agents should know into topics and items — hours, pricing, services, policies, objection handling — then drop it into any agent's greeting, persona, or goals.
- Upload what you already have: PDF, Word, spreadsheets, HTML, CSV, Markdown, or plain text
- Or point it at your website and let it read the pages — one page, a section, or the whole domain
- Merge the whole brain, one topic, or one item into any prompt
- Word counts and copy chips so you can see what you're spending on context
Pick the voice it speaks in
Audition voices in the browser instead of calling yourself to hear one.
Every agent gets its own voice and language. Choose from the built-in phone voices, or from your own cloned and premium voices if you've connected ElevenLabs.
- Your ElevenLabs account's own voices — including ones you cloned — listed in the picker
- Press play and hear a sample right there, no test call needed
- Set per agent, so your receptionist and your outbound campaigns can sound different
Custom tools for voice agents
Let a caller check an order, book service, or update another system live.
Connect authenticated external APIs, describe safe reusable operations, test them, publish immutable versions, and assign each tool only to the AI agents that need it.
- Bearer, basic, API-key, and unauthenticated HTTPS connections
- Typed inputs, request templates, response instructions, and hard timeouts
- Encrypted credentials that are never returned to the browser or model
- Draft, test, publish, assign, and redacted execution history
IVR builder — inbound and outbound
Route every caller correctly without hiring a receptionist.
Build press-1 phone trees once and use them on the way in and the way out. Each digit can dial a number, take a voicemail, speak a message, send a text, or open a sub-menu.
- Recorded intro (record in-browser or upload) or text-to-speech greeting
- Merge fields in the greeting — callers hear their own name
- Nested sub-menus, graceful no-input fallback
- The same menu drives outbound campaigns: they answer, they hear the menu, they press a key
Recording & transcription
Coach from real calls instead of relying on memory.
Opt-in recording per number. Audio is pulled off Twilio into your own storage and the provider's copy is deleted, so there's one place your recordings live.
- Per-number opt-in, with a recording announcement for consent where you need it
- Automatic transcription attached to the call log
- Delete the audio and keep the log and transcript
Public booking pages
Let leads book the right meeting without the email ping-pong.
Every event type gets a shareable booking page with your availability, timezone handling, intake questions, confirmation copy, and location instructions.
- One-on-one, group, collective, and round-robin events
- Phone, in-person, video, Google Meet, Zoom, Teams, or custom locations
- Minimum notice, date range, buffers, capacity, and slot interval controls
- Custom confirmation message and post-booking redirect
This is the part of Chirply that solves ai receptionist. See the other 14 areas — CRM, scheduling, messaging, automations, funnels, commerce, reputation and the rest — all included in the same workspace.
The offer
Try it on your own business for 14 days.
You do not have to migrate anything to find out whether this works. Start the trial, set up the one thing you came here for, and judge it on that.
- $0 charged today. A card holds the workspace; nothing moves until day 14.
- Unlimited contacts. Communication channels depend on your plan; calls, messages and AI are billed by your providers.
- Your providers, your rates. Bring your own Twilio, Mailgun and AI keys and pay them directly — we do not mark usage up.
- No contract. Cancel before day 14 and you are never billed.
Your trial runs on Scale, the top plan, so nothing is locked while you evaluate. If ai receptionist is all you need afterwards, Grow at $77/mo carries it — switch down before the trial ends and keep the lower price.
Your order
Start free for 14 days.
$0 today. A card keeps the workspace running after the trial, and Scale renews at $97/month unless you change plans or cancel first.
- Scale plan — 14-day trialThe whole platform, nothing locked
- $0
- From day 14, unless you switch or cancelChange plans or cancel any time before then
- $97/mo
- Due today
- $0.00
Cancel any time before day 14 and nothing is charged. Calls, texts, emails and contacts are unlimited on every plan — you bring your own Twilio, Mailgun and model keys and pay those providers directly.
No trial subscription charge today. Cancel before renewal.
Provider usage and optional app purchases are separate. The card only exists so a workspace you decide to keep does not stop working on day 31.
Before you start
The questions everyone asks.
Does every plan include real-time streaming voice?
No. AI phone agents and real-time streaming voice are separate capabilities. The plan details on this page come from the current catalog. Where streaming is available, enable it per agent and account for its provider charges. Test the selected voice and model together; response time also depends on the provider and connection.
What happens when it does not know the answer?
It is instructed to use the supplied knowledge, caller context and agent instructions, and to offer follow-up when information is missing. Enable message-taking or configure a transfer destination for that follow-up. Check unknown-question and unavailable-team scenarios yourself; an instruction is not a guarantee that an AI will always answer correctly.
Do I need a new phone number?
You can use a number in your connected Twilio account. Importing a Twilio number and porting one from a different carrier are separate processes. Start with a test line or a carefully checked team fallback, and review the existing routing before changing a working business number.
Can it actually book, or just take a message?
It can book eligible appointments when you enable Find open appointment times and Book appointments and configure a bookable event type. It needs the caller's email or phone, and should confirm the chosen time before acting. A paid appointment cannot be completed by the booking tool on the call; offer its booking link instead. Taking a message only creates a task and does not create an appointment.
Weighing it against something specific?