Chirply already spans the customer journey from prospecting and first contact through sales, fulfillment, revenue, and resale. This roadmap inventories what is live, names the seams being finished, and separates committed direction from shipped product.
This section is generated from the same catalog as the features page and handbook. When a live feature changes, every public inventory changes with it.
Videos, screenshots, optional walkthroughs and a shared place for feedback are included from Spark. Workspace storage limits apply; optional AI uses your connected provider and is billed separately.
Chirply runs on your own Twilio account, so you keep carrier-rate pricing and own every number, recording, and log. Everything below is built in — no bolt-on dialer, no second login.
Chirply's AI agents hold real phone conversations, take real actions in the CRM, and hand off to humans when it matters. Bring your own model key and pick the model per agent.
Chirply is an extensible business operating system, not a sealed feature list. Give your AI coding agent the outcome you need and it can build an app against Chirply's documented capability catalog, install it inside the workspace, and make it part of the same data, automation, and customer journey — often in 30 minutes to a few hours.
Complete industry applications that live inside the platform rather than beside it. The Restaurant and gym apps run on the workspace's own contacts, messaging, payments, and automations — so an order, a check-in, or a booking is CRM activity the moment it happens, with no sync to configure and no second customer list to keep straight.
Calls, texts, emails, payments, AI conversations, and automation runs all land on the same contact record — so there's one place to look before you pick up the phone.
Publish branded booking pages, coordinate one person or a whole team, collect the right intake details, and keep every appointment attached to the contact who booked it.
Two-way SMS, email, WhatsApp, Messenger, and Instagram against the same contact, with the compliance plumbing — unsubscribes, STOP handling, suppressions, quiet hours — already wired.
Chirply has a single registry of things it can do. Every surface that fires actions — workflows, call outcomes, bulk selections — draws from the same list, so a capability can never exist in one place and be missing in another.
Websites, funnels, checkout, invoices, gated content, and domains share the same CRM and automation layer. A submission is never stranded in a separate page-builder account.
Every file the workspace uploads or generates lands in one library, and the editor that makes the next one sits beside it — so a graphic goes from idea to a funnel, an email, or a Facebook post without a round trip through another tool or another subscription.
Chirply combines outbound lead sourcing with first-party visitor identity, tracked links, embedded chat, and conversion widgets so both cold and warm demand land in the same CRM.
Quotes, invoices, payment schedules, Stripe activity, attribution, affiliates, and workspace usage live beside the contacts and deals that produced them.
The minute a job is done is the minute goodwill peaks. Chirply asks then, routes the happy ones to whichever public site you care about, and quietly catches the unhappy ones before they post.
Connect your own advertising accounts, build Google and YouTube campaigns, manage Meta advertising, publish social content, and bring leads and conversion evidence back into the workspace. Provider permissions and account eligibility still apply.
Chirply is multi-tenant at the database level, not by convention — four tiers, row-level security on every table, and a white-label layer that was in the design from day one.
Review requests, Google review ingestion, AI reply drafts, and the embeddable review widget are live. Publishing those replies back to Google Business Profile still needs the Google API integration.
The installable PWA, browser push, and a Chirply companion app (inbox, dialer, contacts, pipeline) are live. Agency-branded App Store and Play listings are the remaining seam.
Turn the platform's broad implementation into repeatable proof across the workflows with the largest customer and financial blast radius.
The read-only recovery board is live. Next is turning its proposed moves into approval cards that run the same action catalog — then one operator across CRM, voice, inbox, scheduling, and payments.
Shopify, Klaviyo, GoHighLevel, Stripe, Meta, and the rest of the BYO provider hub are live. What remains is two-way sync with the tools already open on a desk.
Sender pools, warmup, SPF/DKIM/DMARC checks, and NeverBounce validation are live. Next is one screen that answers whether tonight's blast will land — and blocks it when it will not.
The tenant help desk — tickets, SLAs, CSAT, and the branded portal — is live. What remains is running it over email, both directions.
Custom objects and relationships shipped. Next is triggering workflows off custom-object changes and packaging complete vertical setups for distribution.
Extend publishing beyond the Meta surfaces already integrated to the networks agencies keep asking for.
Add the identity, audit, retention, and assurance layer required by compliance-gated buyers.
Planned work has no promised delivery date. Customer evidence and production reliability can change its order. The dated progression log remains the proof of what actually shipped.
The feature catalog documents the shipped product in detail. The progression log records each production release with a date.
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