ChirplyChirply vs Birdeye: make reputation part of customer growth.
Connect review requests to CRM, conversations and follow-up in Chirply, with a branded platform your agency can deliver to clients.
Choose Chirply. Grow in one place.
Why choose Chirply
- Reputation plus the whole growth stack
- Flat published pricing, no quote call
- White-label client workspaces
Make Chirply your next step
Connect review requests to CRM, conversations and follow-up in Chirply, with a branded platform your agency can deliver to clients.
Choose your Chirply planPricing, product shape, and operating model
Birdeye does not publish prices. Plans are custom quotes based on location count and which AI products you deploy, pitched as pricing built around outcomes rather than seat counts, so getting a number requires a sales conversation.
| Decision point | Chirply | Birdeye |
|---|---|---|
| Core product | All-in-one agency platform where reputation sits beside CRM, calling, funnels, and automations | Reputation, listings, and customer experience suite for multi-location businesses |
| Pricing model | Spark $7/mo · Build $27/mo · Launch $47/mo · Grow $77/mo · Scale $97/mo. Access and limits vary; provider usage and partner subscriptions are separate. | Quote-based, priced per location and per AI product deployed |
| Reviews | Review requests and reputation tools wired into contacts and workflows | Deep review generation, monitoring across 200+ sites, and AI-written responses |
| Beyond reviews | Two-way SMS, calling with call tracking and dynamic number insertion, AI receptionists, funnels, invoicing, and courses | Listings, social publishing, surveys, and insights; sales and delivery run elsewhere |
| Agency use | White-label sub-accounts and reselling on your own Stripe | Agency partner programs exist, but pricing stays quote-based per client location |
Competitor facts were checked against Birdeye pricing page (quote-based), Birdeye Reviews product on August 11, 2026. This is a Chirply-authored comparison. Pricing and features can change; verify them before purchasing.
4 differences to evaluate
1. Reviews as a module, not the whole product
Birdeye goes deeper on reputation than Chirply does, with 200+ review sites monitored and AI agents writing on-brand responses. Chirply's bet is that most local businesses and agencies want reputation included in the same platform as CRM, texting, calling, funnels, and billing.
2. Flat pricing versus per-location quotes
Birdeye prices by location and by which AI products you deploy, and only a sales call gets you a number. Chirply publishes flat plans at $47, $77, and $97 per month with unlimited contacts.
3. The system that earns the reviews
Birdeye starts after the sale, when it is time to collect and manage feedback. Chirply runs the pipeline, conversations, booking, and follow-up that create the happy customer, then triggers the review request from the same automations.
4. White-label for agencies
Chirply agencies can rebrand the platform on their own domain, give every client a sub-account, and resell plans on their own Stripe. Birdeye works with agencies through partner programs, but each client still means a per-location quote on Birdeye's product.
Build your first connected workflow
Map your customer journey
List the triggers, fields, reports, integrations and permissions your team relies on. Use that list to set up your first complete customer journey in Chirply.
Run a small pilot
Use sample records and an internal test audience. Recreate one complete workflow from lead capture through follow-up and payment, checking permissions and reporting at each step.
Budget the complete move
Compare the selected plan, optional apps, provider usage, implementation time and any subscriptions you will retain. Confirm export formats and retention requirements before scheduling a cutover.
Check the commercial terms
Everyone starts with the full platform free for 14 days on Scale. Scale is the only plan with a free trial. A card is required, and you pay nothing today. After your trial, stay on Scale at $97/month or downgrade to any other retail plan. Choose a lower plan in Billing before the trial ends to start there when billing begins, or cancel before then and pay nothing. Connected-provider usage is separate.
Reseller Partner is $297 a month and White-Label Partner is $497 a month. Each one is a complete subscription that includes a Scale-level account, so it replaces a retail plan rather than sitting on top of one. Lower founding rates exist, but only inside a timed window offered shortly after signup — the price on your own Billing screen is the one that applies to you.
Chirply vs Birdeye FAQ
Is Chirply a Birdeye alternative?
Yes. Chirply brings reputation together with CRM, texting, calling and funnels. For a multi-location rollout, verify the review sources, reporting and permissions your team needs while setting up the client accounts.
Can Chirply send review requests automatically?
Yes. Review requests ride the same workflows as every other message, triggered by pipeline stage, completed appointments, or payments, over SMS and email on your own provider accounts.
Which is better for an agency?
Chirply. Agencies get white-label sub-accounts for every client, snapshots to clone a proven setup, and reselling on their own Stripe, instead of buying a per-location reputation product for each client.
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