ChirplyChirply vs Close: connect your dialer to the whole customer journey.
Run calls on your own connected Twilio account while Chirply handles CRM, AI reception, funnels, appointments and invoices.
Choose Chirply. Grow in one place.
Why choose Chirply
- Provider-cost calling on your own Twilio
- AI receptionists answer inbound calls
- Funnels, booking, and invoicing included
Make Chirply your next step
Run calls on your own connected Twilio account while Chirply handles CRM, AI reception, funnels, appointments and invoices.
Choose your Chirply planPricing, product shape, and operating model
Close charges per user across Solo, Essentials, Growth, and Scale: $19, $49, $109, and $149 monthly, or $9, $35, $99, and $139 per user on annual billing. Telephony is usage-based on top, around 2 cents per minute through Close, with phone lines from $1 per month and add-ons like Call Assistant at $50 per month plus per-minute fees.
| Decision point | Chirply | Close |
|---|---|---|
| Core product | All-in-one agency platform: CRM, dialer, AI phone agents, funnels, invoicing, and client workspaces | Calling-first sales CRM with power and predictive dialers for outbound teams |
| Pricing model | Spark $7/mo · Build $27/mo · Launch $47/mo · Grow $77/mo · Scale $97/mo. Access and limits vary; provider usage and partner subscriptions are separate. | Per-user plans from $19 to $149 per month, plus usage-based minutes, numbers, and SMS |
| Telephony costs | Runs on your own Twilio account, billed by the provider at cost with no markup | Bundled telephony billed through Close, around 2 cents per minute plus line fees |
| Inbound AI | AI receptionists answer calls, qualify callers, and book, with an IVR builder for routing | AI focuses on rep productivity: call summaries, notes, and workflow assistance |
| Agency use | White-label client sub-accounts and reselling on your own Stripe | Built for one sales team; additional organizations are a $50 per month add-on |
Competitor facts were checked against Close pricing page, Close calling features on August 11, 2026. This is a Chirply-authored comparison. Pricing and features can change; verify them before purchasing.
4 differences to evaluate
1. Your Twilio account, your usage rates
Close bundles telephony and bills minutes, numbers, and SMS through its own plans. Chirply connects to your own Twilio account, so usage is billed by the provider at cost with no platform markup, and the numbers stay yours.
2. Outbound sales versus the whole journey
Close is built for reps making calls and working leads, and it is excellent at that. Chirply covers what happens around the call too: the funnel that captured the lead, the calendar that books the meeting, the invoice that collects payment, and the automations in between.
3. AI that answers the phone
Close's AI focuses on rep productivity, with call summaries, notes, and workflow help. Chirply adds AI receptionists and AI phone agents that pick up inbound calls, qualify callers, and route or book them, plus an IVR builder and ringless voicemail.
4. Client workspaces are the product
Close treats extra organizations as a $50 per month add-on for one team's own use. Chirply is built around client sub-accounts from the start, with white-labeling and reselling on your own Stripe, so an agency can run every client inside one platform.
Build your first connected workflow
Map your customer journey
List the triggers, fields, reports, integrations and permissions your team relies on. Use that list to set up your first complete customer journey in Chirply.
Run a small pilot
Use sample records and an internal test audience. Recreate one complete workflow from lead capture through follow-up and payment, checking permissions and reporting at each step.
Budget the complete move
Compare the selected plan, optional apps, provider usage, implementation time and any subscriptions you will retain. Confirm export formats and retention requirements before scheduling a cutover.
Check the commercial terms
Everyone starts with the full platform free for 14 days on Scale. Scale is the only plan with a free trial. A card is required, and you pay nothing today. After your trial, stay on Scale at $97/month or downgrade to any other retail plan. Choose a lower plan in Billing before the trial ends to start there when billing begins, or cancel before then and pay nothing. Connected-provider usage is separate.
Reseller Partner is $297 a month and White-Label Partner is $497 a month. Each one is a complete subscription that includes a Scale-level account, so it replaces a retail plan rather than sitting on top of one. Lower founding rates exist, but only inside a timed window offered shortly after signup — the price on your own Billing screen is the one that applies to you.
Chirply vs Close FAQ
Is Chirply a Close alternative?
Yes. Chirply includes the calling-first essentials, browser calling, a power dialer, call recording, and two-way SMS, and adds AI receptionists, funnels, invoicing, and white-label client workspaces that Close does not aim to provide.
How do calling costs compare?
Close bills usage through its plans at roughly 2 cents per minute plus per-line fees. Chirply runs on your own Twilio account, so you pay Twilio's own rates directly with no platform markup.
Does Chirply have a predictive dialer like Close?
Chirply ships a power dialer that queues calls back to back and keeps the work connected to CRM records and follow-up. It is a power dialer, not a multi-line predictive dialer; test your required calling pattern and throughput before rollout.
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